Are you an organized, detail-oriented project manager with a knack for delivering seamless installation projects? We're looking for a dynamic leader to own end-to-end project execution—from kickoff to client handoff. If you thrive on managing schedules, analyzing data, coordinating teams, and ensuring customer satisfaction, join us to make an impact!

EyeQ Monitoring is the fastest growing provider of remote video surveillance and business intelligence in the US. From our Command Center in Marietta, GA we outsource eyeballs and ears for commercial clients to cost-effectively drive value in security, loss prevention, risk mitigation and business intelligence. We are a team of security and technology enthusiasts that are focused on building a global business that provides meaningful solutions for our partners as well as long-term career opportunities for our team members.

We are looking to add a new Project Manager to our incredibly talented Installation team. This person will be responsible for the planning and executing of assigned installation projects and project goals. They will create and deliver reports, analyze data from project execution, and any other duties as determined by the Installation team.

This is an in-office position based out of our Atlanta, GA office.

Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do.

We value trusted partnerships.

We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don’t fit.

We build to last.

We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time.

We take the hill.

We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us.

We enjoy the journey.

We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day.

Responsibilities

Responsible for all assigned projects kick-off, ongoing maintenance, final execution and client hand-off to Customer Experience
Ownership of project financial and operational forecasting
Responsible for initiating and maintaining ongoing communication of status and project updates to internal stakeholders and external clients
Coordinate installation schedules with technicians, customers and general contractors as needed
Work with the Provisioning department for configuration and testing of hardware and software
Work with the Technical Services team to provide network support to a variety of operating systems
Maintain project tracker/backlog ensuring it is always up to date to keep track of and report on project progress and status
Solicit and obtain quotes from sub-contractors and materials vendors
Procure materials and labor for jobs/projects including negotiating pricing with vendors and/or subcontractors needed
Identify any issues and ensure they are resolved promptly
Research information as required
Site visits as needed to determine the quality of the installation/project
Be a contributing member of weekly Installation team meetings and reporting of the following KPI’s:
Project variance
Project cycle times
Customer project ratings
Any other KPI’s assigned by the department head
Other duties assigned

Physical Restrictions & Requirements

Must be able to lift a minimum of 40 lbs., ability to carry boxes/packages
Sits in a chair at a desk or in a car, retrieves items/supplies on overhead shelves, reach for files located in bottom file cabinets, walking, standing, bending, and stooping
Must be able to use calculator, telephone, computer/keyboard, and various office machines daily and be able to read and write business documents

Required Qualities & Skillset

3–5-years project management experience
Able to manage-up to department leader consistently and effectively
Proficient in all Microsoft applications
Authorized to work in the US
Proven ability in verbal and written communications with internal partners and external clients
Detail-oriented and consistent work-ethic
Highly organized and able to multitask
Able to travel to sites as needed

Preferred Skills, Certifications & Experience

Experience in security integration project management
Experience working with security integration installation technician subcontractor base
Experience in Low Voltage project management
Experience in IP Camera Installation project management

EyeQ Monitoring

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