Residential Security Technician

Bravas • Full-time • San Francisco, CA, US • 3m ago

About BRAVAS

At BRAVAS, we transform homes into extraordinary living experiences. As the nation’s #1 luxury technology integrator, we design and deliver premium solutions - lighting, shades, A/V, networking, home automation, and more, that make life effortless, beautiful, and connected.

We partner with homeowners, architects, builders, and designers on some of the most spectacular homes in the country. And we’re growing.

The Role

The Residential Security Technician will provide professional installation, configuration, troubleshooting, and maintenance of security and smart home systems, including intrusion alarms, surveillance cameras, access control, and automation components. This role is crucial to delivering a seamless and secure experience to clients. The ideal candidate embodies our core values—collaborative, accountable, proactive, curious, passionate, and creative—in every task, interaction, and customer engagement.

Requirements:

Completes installations, service calls, and inspections on time and according to company standards
Ensures all work is documented accurately, including system configuration, programming notes, and service logs
Adheres to all safety standards, electrical codes, and security regulations during fieldwork
Works closely with team members, project managers, and clients to ensure smooth installations and service visits
Supports team coordination on large-scale projects and cross-trade integration
Communicates clearly with internal staff and end users to ensure expectations are aligned and met
Identifies potential installation challenges before they impact timelines or quality
Keeps systems and tools organized and ready, anticipating parts or programming needs in advance
Reports recurring technical issues or process inefficiencies and suggest solutions
Stays current on evolving technologies in security, automation, and networking
Asks thoughtful questions during training or on-site to better understand system performance
Goes the extra mile to ensure every system is tested thoroughly and functioning flawlessly
Shows commitment to helping clients feel confident, safe, and supported in their smart environments
Solves technical and installation challenges with innovative thinking and precision
Designs neat and efficient cable routes, panel layouts, and device placements
Performs other duties as assigned.

Qualifications:

5+ years of experience with smart home or home automation platforms (e.g., Alarm.com, Control4, Savant, Lutron, Nest, DSC Neo, Elk, etc.)
Strong knowledge of low-voltage wiring, networking basics, and mobile app configuration
Comfortable with hand tools, ladders, cable routing, and power equipment
Willing and able to perform retro (cabling) work as needed
Excellent problem-solving and customer service skills
Clean driving record and valid driver’s license
Proficient in Microsoft Office Suite
Strong troubleshooting and problem-solving skills
Commitment to quality, detail, and safety on every job
Excellent communication and teamwork skills
High school diploma or equivalent required; technical certifications a plus (ESA, NICET, OSHA-10/30, manufacturer training)
Valid driver’s license, clean driving record, and ability to pass a background check
Security license or experience preferred

Physical Requirements:

Ability to lift and carry up to 60 pounds
Comfortable working in tight spaces and at ladder heights
Ability to work in varying environmental conditions (hot, cold, outdoor)

Bravas Benefits:

Work on some of the most spectacular homes in the country
Join a collaborative, supportive team that values both professionalism and fun
Competitive pay
Medical, dental, vision, HSA/FSA, 401(k), PTO, and paid holidays

Ready to Join BRAVAS?

If you’re hungry to grow, love being out in the field, and are excited about bringing luxury experiences to life, we’d love to meet you. Apply today and let’s make something extraordinary together.