Description

The OPTEX Data Center Physical Security Technician is responsible for maintaining, operating, and troubleshooting all OPTEX devices within a data center environment. To accomplish this, the technician should have a well-rounded knowledge of access control systems, surveillance, alarm monitoring, and be able to ensure Integrator compliance with company security standards. The role demands technical expertise, attention to detail, and a strong commitment to maintaining a secure operational environment. The ideal applicant will live within a commutable distance to Washington, DC.

This is an on-site position within a 24/7 data center operation (may include shift, weekend, or on-call coverage).

Security Systems Management

• Program, configure, and maintain OPTEX Sensors
• Integration, IP Connectivity
• Align and correct improperly installed devices
• Basic Knowledge of IDS Systems
• Perform regular audits, tests, and inspections of security systems to ensure optimal operation.
• Troubleshoot, diagnose, and resolve system faults or connectivity issues promptly.

Operational Support

• Monitor physical installation to ensure cable and conduit paths are correctly done.
• Troubleshoot OPTEX LIDAR devices that have shown to have false alarms.
• Coordinate with IT, Facilities, and Security Operations teams to ensure end-to-end system integrity.

Compliance & Documentation

• Maintain accurate and up-to-date system documentation, including configurations and maintenance logs.
• Ensure compliance with corporate security policies, industry standards, and regulatory requirements for the facility in which you are embedded.
• Assist in audits and certification processes by providing required security data and documentation.

Maintenance & Vendor Coordination

• Coordinate preventive maintenance schedules and oversee vendor servicing of OPTEX Devices used in the facility.
• Assist in evaluating new technologies and vendors to enhance physical security posture.
• Ensure spare parts inventory and service records are up to date.

Requirements

Education:

Associate or Bachelor’s degree in Electronics, Information Technology, Security Management, or related field is preferred not required (or equivalent experience).

Experience:

2–5 years of experience in physical security system administration, preferably in a data center or critical infrastructure environment.

Skills & Competencies:

Strong understanding of:  

• IDS System
• Alarm monitoring software and hardware
• Network fundamentals (IP-based cameras, system connectivity)
• Ability to read and interpret system schematics, floor plans, and wiring diagrams.
• Excellent problem-solving, organizational, and documentation skills.
• Strong communication and teamwork abilities.
• Physical ability to perform hands-on installations, inspections, and maintenance tasks.

Certifications (Preferred):

• Genetec, LenelS2, or similar system certification
• CompTIA Network+ or Security+
• BICSI or other low-voltage wiring certification
• OSHA Safety Certification

Work Conditions:

• On-site position within a 24x7 data center operation (may include shift, weekend, or on-call coverage).
• Requires occasional lifting, ladder use, and hands-on equipment handling.

Reporting Structure:

Reports to: Field Application Engineer Assigned to East Region
Works closely with: Security Operations, Facilities, and IT Infrastructure Teams

Reach out to Jeremy Hayes, VP of Security, for more information at jhayes@optexamerica.com